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You are here: Home / Archives for Management

Management

New Careers in Workforce Management

September 7, 2021 by Tim McMahon

What is Workforce Management?

Workforce management (WFM) involves the efficient staffing, forecasting, scheduling, and real-time changes in personnel that a company needs. The goal of workforce management is to have the “right number of people, in the right location at the right time, doing the right work”.

With the right technology, processes, and procedures, you can successfully manage your staff for optimum performance and reduce labor costs. However, workforce management is an art as well as a science. It is more than just creating timetables; it is a highly automated procedure that provides you with the necessary information to make educated choices. WFM can be taught and continually built upon to provide consistently excellent outcomes, and there are many reasons why you should study it. Read on to find out more.

“right number of people, in the right location at the right time, doing the right work”.

The Workforce Is Changing

Obviously, the conventional workforce is undergoing significant change right now. The COVID-19 pandemic imposed the need for social distancing, which has hastened the acceptance of remote working. This will likely have a long-lasting impact on workforce organization and management in the coming years.

Over the last several years, the traditional nine-to-five workforce has been gradually replaced by more flexible employment schedules, including remote working. As a result, many workers may work from home, arrive early, or leave late, and essentially establish their own work hours to better fit their personal schedules.

As the workforce evolves, it will become more challenging to manage, especially if you need to manage employees, freelancers, and/or subcontractors. Thus staffing and scheduling are becoming more complicated than ever before. With all these considerations, businesses may consider hiring someone with a graduate certificate in distributed workforce management. [Read more…] about New Careers in Workforce Management

Filed Under: Careers Tagged With: Management, Workforce, Workforce Management

Fleet Management

December 5, 2020 by Guest Contributor

Managing a fleet, whether it be a small one or a fleet of hundreds of vehicles, is no easy task. Fleet management is more than simply owning and operating vehicles. A fleet manager is like a business process manager. In recent years, a variety of tools for fleet management optimization have developed. The fleet management industry is projected to grow from USD 19.9 billion in 2020 to USD 34.0 billion by 2025.

What is fleet management?

Fleet management is the management of commercial vehicle operations at scale. Any company that uses a fleet of vehicles as part of their business model can be said to be doing some form of fleet management. Fleet management is all about keeping costs reasonable, maximizing profitability, and minimizing risk.

Track Your Fleet

If you are using outdated GPS tracking to keep an eye on your fleet when your vehicles are out on the road, or even if you previously thought that you had no need for such tracking for a smaller fleet, you should reconsider and invest in a better tracking system. By keeping a sharp eye on your fleet, you can identify any irregularities and your drivers will be more encouraged to stay on track and on time.

You might be worried about complex software that is difficult to use properly, especially if you have hundreds of vehicles to track. Thankfully, systems such as Geotab make tracking your fleet easier and more effective than ever before.

Reduce Fleet Costs

Practice Good Communication

One of the difficult challenges that [Read more…] about Fleet Management

Filed Under: Small Business Tagged With: Fleet, Management

4 Careers Where Military Training Can Offer a Powerful Advantage

March 14, 2018 by Guest Contributor

There are a variety of reasons why people join the military. For some, serving your country is their dream. For others, it is “the family business”, or they do it for the respect, or even simply through a lack of other options.  For many people it can be a great career. While many people may serve at some point, not all choose to pursue it as a lifetime career. Here are four different career options that would provide a former military member with a competitive advantage over their peers and set themselves up for success.

Law Enforcement

One field in which someone with a military background will excel is the law enforcement industry. Law enforcement professionals need to be able to handle very stressful and life-threatening situations while also being able to obey the law and their principles. All of these skills are taught in the military and someone with this background will have the mindset needed to handle these challenging situations. Furthermore, being in law enforcement is another way to serve the community and country.

Defense Contractor and Support

Another good career choice for those that have a military background would be to work for a defense contractor or manufacturer. There are thousands of defense contractors around the country, from very large such as Lockheed Martin that developed the F-22 Raptor fighter jet, to smaller companies like AvioTech Ltd., that makes components for RADAR systems. A former military member will have an in-depth knowledge of these products and could excel in consultation, technical expertise, or sales.

Business or Management Consultation

Another type of job in which a military member will excel is [Read more…] about 4 Careers Where Military Training Can Offer a Powerful Advantage

Filed Under: General Tagged With: Consulting, Contractor, jobs, Law Enforcement, Management, Military

Dealing with Workplace Stress and Squabbles

December 16, 2017 by Guest Contributor

It’s natural to have your ups and downs with fellow employees. You’re brought together by work and shared strategic goals, but your personalities and temperaments may not always mesh as well as you’d like. And you likely have differing opinions and ways of getting things done than a co-worker, too. So even though you may love your job, sometimes the worst part is just getting along with your teammates.

While you can’t avoid strife entirely, you should work to resolve any differences as quickly as possible and improve communication skills from both sides of the disagreement. If you don’t, it’s likely that a simple argument can lead to bigger issues that get in the way of productivity and creativity.

For starters, remember that a calm, rational person is easier to deal with—and that includes you. Whenever tempers rise, give yourself some space to lower them again before you try to resolve things. What else can you do at work to get through arguments? This graphic can help.

You are not alone:

The first key is to realize that you are not alone 85 percent of employees experience conflict at some point. As a matter of fact, I would dare to say that the 15% who say they don’t ever have conflict are either lying, dead or take high doses of Valium.

85 percent experience conflict

As a matter of fact U.S. employees spend 2.8 hours out of every week dealing with some sort of conflict. If it gets bad enough it can cause ulcers, and other stress related illnesses resulting in absence from work or even permanent illness.

2.8 hours dealing with conflict

Most workplace conflict exists in entry level or front line roles. Perhaps this is due to lower education levels, less experience in dealing with others or simply the nature of dealing with customers all day.

Entry Level Conflict

Or perhaps it is due to personality conflicts, warring egos, stress, and heavy workloads.

54% of employees feel that their managers could do a better job of managing conflict.

 

Managers and Conflict

Brought to you by Quill

So what can you do to reduce conflict?

According to Cafe Quill the key to resolving workplace squabbles like an adult is to:

  • Calm down, and then tackle the issue-
    If you find yourself in an argument, take a few minutes to create some space and clear your head. If you receive an email from a coworker that bothers you, don’t respond right away. Put the issue to the side until you’re able to look at it more objectively.
  • State your case thoughtfully-
    When it’s time to meet and talk it out, make sure you think through your words first. Be tactful instead of automatically playing the blame game. Realize that some people are more sensitive, so even if you tend to be straightforward and serious, it’s a good idea to be diplomatic.
  • Look at the problem, not the person-
    If you’re butting heads with a specific colleague, it’s easy to bring judgments into the picture. Do your best to stay focused on the situation and untie it from the person you have personality issues with.  
  • Be forward thinking-
    View conflict as an opportunity to focus on the future and fixing the problem to avoid a recurrence, versus getting stuck in the past and getting into a “he said, she said” scenario. For instance, if there was a misunderstanding about delegating a project, identify where the issue went astray, and focus on how to make sure it doesn’t happen again.
  • Listen up-
     Before jumping in with your own thoughts and concerns, give active listening a shot: Refrain from speaking and really take note of what the other person is saying about the conflict. Maybe your boss won’t allow you to hire someone you need on the team. Make a conscious effort to hear him or her out and think about the reasons why you weren’t given a budget for a hire, versus jumping directly to assumptions, like “My boss is so cheap and controlling and doesn’t understand what I need!”
  • Pick your battles-
    You’re not going to win every argument or feel 100 percent in agreement at work. Challenges are normal, and not everything is going to end on a high note and make you feel fully satisfied. That’s okay. Pick your battles. Work toward resolving the challenges that could have serious repercussions, including decreased productivity, poor performance, and work dissatisfaction.
  • Celebrate agreement-
    Once you come to an agreement, acknowledge that you both (or all) worked through the discomfort to come out of the situation with more clarity and less stress. Grab lunch or an after-work drink to make amends and keep moving forward.

There’s no way around it: Workplace conflict happens. So rather than try to avoid it at all costs, use these tips to approach tension in a healthier way and make the relationship with your colleagues and your job as productive as possible.  This article originally appeared here.

You might also like:

  • Job Transition: 4 Keys to Starting a Career in a New Field
  • Moving on After Being Laid Off: How to Gain Back Confidence
  • How to Increase Your Earning Potential
  • Becoming a Good Mentor
  • Outside the Box: Employers Aren’t Just Whining: The “Skills Gap” Is Real

 

 

Filed Under: Skills, Success Tagged With: Conflict, Management, stress

Leadership Styles in Management

November 30, 2012 by Melanie Bayon

Effective Leadership Styles

One of the most important tools for corporate managers is leadership. Corporate managers generally arrive in their successful positions through hard work, diligence, and the proper training and education. Often coming from executive MBA programs and other top schools, corporate managers will have worked their way up as specialists in their fields into broader roles that let them lead teams and large groups of people to ensure company success. Because team management can be stressful and project development often comes under a tight deadline, it is necessary that corporate managers have the leadership skills to ensure everyone they supervise fulfills their respective roles to the best of their abilities. A good understanding of leadership and leadership qualities is essential for the corporate manager. leadership styles in management

No Leadership Formula

There is no magic formula for successful leadership, just as there are no unique set of traits that leaders share that make them effective. Qualities like integrity and empathy, assertiveness and likability, good time management and good decision making skills are all qualities that good leaders can possess, either alone or in combination with one another. But an effective leader does not have to be well liked to motivate people, and a good leader can make good decisions without a strong sense of empathy. Thus, it is necessary to look more closely at the actions of leaders and the styles that leaders can adopt.

3 Different Leadership Styles

There are essentially three different leadership styles in management. Each has its place and is closely tied to [Read more…] about Leadership Styles in Management

Filed Under: Education, Experience, Skills, Success Tagged With: Leadership Styles, Management

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