In the modern economy, it is not enough for businesses to be good at what they do; with so much competition they must also be unique. People need to feel that a business is relatable. Customers should describe businesses as if they were describing friends. This is how loyalty is built: by infusing a business with a unique sense of character. Here are four ways to add personality to your business.
Origin Story
Advertising the origin story of a business gives customers a narrative that they can be a part of. Few people dislike the story of an entrepreneur who sought to change an industry or the simple business owner who decided to serve the customer in a new way. These stories allow customers to feel a connection to a business. Used effectively, a good narrative will also convey a relatable sense of personality.
Social Networking
A strong social networking presence is perhaps the easiest way to create a unique identity in customers’ minds. The beauty of social networking is interaction. Customers can develop relationships with a business when [Read more…] about Four Touches that Give a Business Personality