To speak to a live customer support representative at the VA Unemployment Commission
dial 1-866-832-2363.
Press 1 (for English), then press 3 (if you have questions about your current unemployment or claim for benefits), and stay on the line (typical waiting time is about 20-50 minutes).
VEC Central Office
1-866-832-2363
Mailing Address
P.O. Box 26441
Richmond, VA 23261-6441
For TTY* Callers: Virginia Relay, Call 711 or 800-828-1120.
VA Unemployment Commission Hours
Monday 8:15 AM to 4:30 PM
Tuesday 8:15 AM to 4:30 PM
Wednesday 8:15 AM to 4:30 PM
Thursday 8:15 AM to 4:30 PM
Friday 8:15 AM to 4:30 PM
Saturday 9 AM to 1 PM
Sunday closed
Virginia Unemployment Commission Phone Numbers
- Virginia Unemployment Customer Support Phone is 1-866-832-2363.
- To Anonymously Report Unemployment Insurance Fraud to the VEC dial 1-800-782-4001.
- To File Your Weekly Continued Claim dial 1-800-897-5630.
- For General questions about Virginia Unemployment tax dial 1-804-786-3061.
Virginia Employment Commission Social Networks Customer Service
- Virginia Employment Commission customer service could be contacted via Virginia Employment Commission Facebook page. Typically Virginia Employment Commission customer service representative replies within an hour.
- You can also reach Virginia Employment Commission support via Virginia Employment Commission Twitter page
- You can view the latest Virginia Employment Commission videos on Virginia Employment Commission Youtube page
- You can message a live customer service representative using Virginia Employment Commission Linkedin page
Virginia Career Works – VEC Office Locations
You can find all Virginia Career Works Centers on the Virginia Works Locations page.
Virginia Unemployment Live Chat Support
Virginia Unemployment Insurance (UI) doesn’t offer live chat support. The best way to contact VA Unemployment Insurance is to call them at 1-866-832-2363.
Virginia Unemployment support e-mail
- For general questions about Unemployment Insurance send an e-mail to vec-webmaster@vec.virginia.gov
- f you have any comments or questions about iFile/iReg Employer Tax Filing send an e-mail to ifileVEC@vec.virginia.gov
- If you have any comments or questions about New Employer Registration send an e-mail to employer.accounts@vec.virginia.gov
- If you have general questions about Virginia Unemployment tax send an e-mail to employer.accounts@vec.virginia.gov
Virginia Unemployment Insurance (UI) Help Center
- You can get more information about Virginia Unemployment Insurance (UI) Customers on the Virginia Unemployment Insurance Customers Support page.