What is Business Process Outsourcing?
Business process outsourcing (BPO) is the external contracting of services such as data management, accounting and creative design with a service provider. In contrast, manufacturing outsourcing involves businesses arranging for production of goods through a contract manufacturer.
This straightforward distinction can be more important than it might seem at first glance — while only companies engaged in producing goods will periodically use manufacturing outsourcing, all organizations in the private, public and government sectors can benefit from outsourcing various services to an external provider. For example, businesses of all sizes have functions like payroll and human resources that often require expert help from outside the organization.
Outsourcing is becoming more common as companies [Continue reading]